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Parkside Residential Care Home – Empowering Independence and Choice
Parkside Residential Care Home offers a warm, supportive environment for adults with autism, learning disabilities, and behaviours that may challenge.
Located in a spacious detached property in Maesycwmmer near Caerphilly, Parkside provides a safe and structured setting where individuals can live meaningful and independent lives.
Who We Support
Parkside provides long-term residential care for adults aged 18 and over. We support people who may have:
- Learning disabilities
- Autism and complex communication needs
- Behaviours that may challenge
- Emotional, psychological, or sensory support needs
Furthermore, we specialise in bespoke support for individuals with complex needs, including those requiring high levels of support.
Our Home
Parkside is designed to promote independence while offering tailored support. The home includes four self-contained apartments, each with:
- A private bedroom
- Bathroom
- Kitchen and living area
- Dedicated staff space
In addition, the people we support benefit from a shared communal area for social activities, a secure enclosed garden, parking facilities, and easy access to public transport. Each person has their own front door, which creates privacy and ownership while maintaining structured support.
Tailored, Person-Centred Support
Support at Parkside focuses on individual preferences, strengths, and goals. For example, we:
- Promote daily living and life skills
- Build confidence and self-esteem
- Enable community access and participation
- Support health, wellbeing, and routines
- Encourage personal choice and independence
We follow Positive Behaviour Support (PBS) and Active Support models. These approaches empower individuals to do as much as possible for themselves with the right assistance.
Facilities at a Glance
- Four self-contained, single-occupancy apartments
- Shared social and communal space
- Enclosed private garden and parking
- On-site sensory room
- Dedicated staff and management team
Activities and Wellbeing
The people we support enjoy a variety of activities at home and in the community. For instance:
- Gardening and cooking
- Trampolining, swimming, or golf
- Attending events, day centres, or voluntary placements
- Celebrating cultural and religious events such as Ramadan, Christmas, or Chinese New Year
- Visiting places of worship or exploring hobbies and interests
To ensure safety, we complete risk assessments for all activities. This process promotes exploration, learning, and enjoyment.
A Strong Voice and Ongoing Involvement
At Parkside, the people we support actively shape their care. Therefore, we offer:
- Monthly residents’ meetings
- “Let’s Talk About It” reflection sessions
- Co-produced care plans and outcome-focused goals
- Independent advocacy when needed
Families remain involved through regular updates, open communication, and flexible visiting arrangements.
Admissions and Transitions
We provide planned and emergency admissions for individuals referred by local authorities or health services. Everyone benefits from:
- Pre-assessment visits
- Transition support and trial stays
- A bespoke care plan created with families and professionals
As a result, every transition is smooth and positive.
Quality and Safeguarding
Parkside is registered and regulated by Care Inspectorate Wales (CIW). To maintain high standards, we conduct:
- Scheduled service operations reviews and care plan updates
- Bi-annual quality care reviews
- Family and resident feedback surveys
- Regular internal audits and compliance checks
Consequently, we remain committed to continuous improvement and co-production with the people we support.
Our Team
Led by Service Lead Trish Hancox, our dedicated team receives training in:
- Autism and learning disabilities
- Positive Behaviour Support (PBS)
- Communication methods including PECS, Makaton, and TEACCH
- Medication, epilepsy, and first aid
- Safeguarding, mental capacity, and health & safety
Staff work closely with residents to build trust and stability, and assignments reflect individual needs.
Address: Maesycwmmer, Hengoed, CF82 7QE
Regional Manager: Hannah Doherty
Click here to see if we have any vacant rooms at Parkside
If you have any questions please email Hannah at hannahdoherty@partnershipofcare.co.uk or call on 01443 719935
How We Ensure Quality Care
We are fully registered with and regulated by Care Inspectorate Wales (CIW).
To maintain high standards and continuous improvement, we carry out regular quality monitoring, including:
- Scheduled service operations reviews
- Six-monthly quality of care reports
- Ongoing feedback from individuals and their families
- Support with advocacy and complaints where needed
Our Responsible Individual and Regional Managers lead these reviews to ensure each person receives the very best care and support.