Are you passionate about supporting others to live life their way? Get in touch!
Safe Haven Residential Care Home – A warm and spacious home set against a stunning rural backdrop in South Wales
Safe Haven residential care is a five-bed residential service offering a peaceful and supportive environment for adults with learning disabilities. Nestled in the beautiful countryside, Safe Haven is designed to promote independence, comfort, and connection within a homely, traditional setting.
A Setting to Feel Safe, Settled, and Seen
From the moment you arrive, Safe Haven lives up to its name. Surrounded by scenic views of rolling hills and open fields, the home creates a sense of calm and space. Each individual enjoys a private bedroom, ensuring privacy and dignity.
Shared areas include:
- A cosy lounge and bright conservatory
- Spacious kitchen, dining room, and utility area
- A beautiful garden for socialising, gardening, or relaxing
- Shared bathrooms downstairs for easy access
Home for Life
Safe Haven truly is a home for life, creating familiarity and belonging. The team works closely with each person and their loved ones to tailor support around what matters most. As a result, every individual feels valued and understood.
Facilities at a Glance
- Five private bedrooms
- Shared lounge and conservatory
- Spacious kitchen and dining area
- Beautiful garden for outdoor activities
- Dedicated staff and management team
A Collaborative Environment
Our staff team actively supports residents to create daily routines that work for them. Furthermore, individuals are encouraged to take part in home activities such as:
- Preparing meals
- Cleaning and gardening
- Feeding the adopted pet cat
This involvement builds confidence and life skills while fostering a sense of community.
Who We Support
Safe Haven provides long-term residential care for adults aged 18 and over. We support people who may have:
- Autism and complex communication needs
- Learning disabilities
- Behaviours that may challenge
- Emotional, psychological, or sensory support needs
Furthermore, we specialise in bespoke support for individuals with complex needs, including those requiring high levels of support.
Tailored, Person-Centred Support
Support at Safe Haven focuses on individual preferences, strengths, and goals. For example, we:
- Promote daily living and life skills
- Build confidence and self-esteem
- Enable community access and participation
- Support health, wellbeing, and routines
- Encourage personal choice and independence
We follow Positive Behaviour Support (PBS) and Active Support models. These approaches empower individuals to do as much as possible for themselves with the right assistance.
Activities and Wellbeing
The people we support enjoy a variety of activities at home and in the community. For instance:
- Gardening and cooking
- Trampolining, swimming, or golf
- Attending events, day centres, or voluntary placements
- Celebrating cultural and religious events such as Ramadan, Christmas, or Chinese New Year
- Visiting places of worship or exploring hobbies and interests
To ensure safety, we complete risk assessments for all activities. This process promotes exploration, learning, and enjoyment.
A Strong Voice and Ongoing Involvement
At Safe Haven, the people we support actively shape their care. Therefore, we offer:
- Monthly residents’ meetings
- “Let’s Talk About It” reflection sessions
- Co-produced care plans and outcome-focused goals
- Independent advocacy when needed
Families remain involved through regular updates, open communication, and flexible visiting arrangements.
Admissions and Transitions
We provide planned and emergency admissions for individuals referred by local authorities or health services. Every new resident benefits from:
- Pre-assessment visits
- Transition support and trial stays
- A bespoke care plan created with families and professionals
As a result, every transition is smooth and positive.
Quality and Safeguarding
Safe Haven is registered and regulated by Care Inspectorate Wales (CIW). To maintain high standards, we conduct:
- Scheduled service operations reviews and care plan updates
- Bi-annual quality care reviews
- Family and resident feedback surveys
- Regular internal audits and compliance checks
Consequently, we remain committed to continuous improvement and co-production with the people we support.
Our Team
Our dedicated team receives training in:
- Autism and learning disabilities
- Positive Behaviour Support (PBS)
- Communication methods including PECS, Makaton, and TEACCH
- Medication, epilepsy, and first aid
- Safeguarding, mental capacity, and health & safety
Staff work closely with residents to build trust and stability, and assignments reflect individual needs.
Address: Hafod Tudor Terrace, Wattsville, Crosskeys, Newport, NP11 7QQ
Regional Manager: Hannah Doherty
Click here to see if we have any vacant rooms at Safe Haven
If you have any questions please email Hannah at hannahdoherty@partnershipofcare.co.uk or call on 01443 719935
